Refund Policy

Refund PolicyAt Daya Dusk Wellness & Solutions, refunds are not available once a test has been performed or if DNA kits or supplies have been shipped. Any appointment can be canceled up to 24 hours prior to testing.

Cancellation & Rescheduling

Appointments canceled within 24 hours of the appointment time are subject to a $50 administration service fee. No-shows without notice will be charged a $100 administration service fee..

If sample recollection is required and the participant is unable or unwilling to comply, no refund will be issued; however, the test may be rescheduled.

Test Completion & Delays

Estimated test completion times are discussed at scheduling and confirmed during testing. While results are typically delivered on time, occasional delays may occur due to laboratory processing times.

Once testing is initiated, no refunds will be provided under any circumstances.